The Patient and Family Information Handbook provides information and suggestions that may help you and your family during your stay. If you or your family members have any questions, BID–Needham staff will be glad to assist in any way possible. Click here for the patient handbook quick guide. Click here for Spanish, Russian, Traditional Chinese, or Simplified Chinese. 

While you are in the hospital, we will also be giving you information about caring for yourself after discharge. We want to make sure you and your family feel safe and prepared when it is time for you to leave.

We suggest that you:

  • Use the handbook and the accompanying folder you receive when admitted to store written information that you are given.
  • Please make note of any questions you may want to ask your doctor, nurse or any member of your health care team.
  • Please make sure your questions are answered in a way you can understand. Let us know if something is not clear.
  • Make sure you understand any “danger signs” that you should report to your doctor, and that you know when your next appointment should be scheduled.
  • Please tell us if you are worried about any aspect of your care.

Information Desk

If you have any questions regarding transportation, directions or other general needs before or during your stay, please contact the Information Desk at 781-453-3622.