If You are Experiencing Symptoms of COVID-19

This message to our patients provides important information regarding the new coronavirus, also known as COVID-19.

If you are experiencing any one of the following:

  • symptoms of fever, sore throat, nasal congestion, shortness of breath, or a headache, OR
  • if you have traveled to any of the countries listed on the CDC's travel warnings, OR
  • if you have been in contact with someone who has been diagnosed with COVID-19,

Please contact your primary care provider prior to visiting a health care facility.

Based on your symptoms, your provider will determine the appropriate steps for you to take, which may simply be to stay at home to reduce the possibility of spreading the disease to others. Only certain situations require a visit to a hospital or other location for COVID-19 testing. If you do not have a primary care provider, please call the hospital before visiting in-person; however, if you are experiencing a medical emergency, please call 9-1-1.

BID Needham, as well as all other Beth Israel Lahey Health hospitals and physicians' offices, are prepared to respond to this pandemic. For more information, please visit https://coronavirus.bilh.org/ or contact the Massachusetts Department of Public Health by calling 2-1-1.

For Patient Education, Resources and FAQs, please click here.

Cancelling Non-Urgent Elective Visits

In an effort to confront emerging challenges related to COVID-19 transmission in the community, Beth Israel Deaconess Hospital-Needham is initiating emergency measures to prevent avoidable transmission of illness. As part of these measures, BID Needham, along with all Beth Israel Lahey Health hospitals, has made the decision to cancel all non-urgent elective surgeries, procedures and clinic visits scheduled within the next two weeks until this directive is modified.

Our intent in rescheduling these elective visits is to adhere to social distancing recommendations; to protect patients and staff; and to help us preserve supplies, including personal protective equipment.

If you are already scheduled for an elective procedure, your physician should be in touch with you directly. Please reach out to your physician directly if you have any questions or concerns.

New Visitor Policy

To protect the health of patients and staff, we are not allowing visitors — unless there are extenuating circumstances or it is medically necessary.

Everyone entering the hospital will be screened for COVID-19.

Medically-necessary visitors or those with extenuating circumstances will be allowed if:

  • They do not have any cold or flu-like symptoms (fever, cough, difficulty breathing) OR
  • In the last 14 days have not:
    • Traveled to a COVID-19 high-risk area
    • Been exposed to someone who has been diagnosed with COVID-19

All others vendors, food deliveries and floral deliveries are not permitted.

Contact the hospital directly if you have questions about these temporary policies.