BID–Needham's Healthcare Quality Department works collaboratively with leadership from all departments to foster the Hospital's goal of providing the best possible care with the least risk of injury and infection. In order to achieve this goal, BID–Needham measures and regularly reports on its quality outcomes to several healthcare quality-monitoring agencies. Below you will find our current quality data for many key measurements.


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BID–Needham's Emergency Department tracks the initial antibiotic selection for Community Acquired Pneumonia (CAP) as an important indicator of the quality of care for patients with pneumonia. Patients who come to the Emergency Department with suspected pneumonia have two sets of blood cultures drawn before any antibiotic is initiated. As different types of organisms (bacteria or viral) can cause pneumonia, a blood culture set is a blood test that determines the nature of the organism and helps healthcare providers decide on the correct treatment for the pneumonia. BID–Needham exceeded the national threshold for this measure of quality pneumonia care and achieved the national benchmark (goal) of 100% compliance. 

A few important measures of quality of care for BID–Needham's inpatients relate to (1) influenza immunizations, and (2) providing appropriate discharge instructions to patients suffering from heart failure. As an important measure of influenza prevention and treatment, BID–Needham documents that all inpatients are asked their influenza immunization status. This is necessary to allow the hospital to offer the vaccine to patients who have not yet been vaccinated during the current flu season. BID–Needham exceeded the national threshold for this quality measure and has process improvements in place in order to achieve the national benchmark in the future.

One hundred percent (100%) of our patients with heart failure (commonly known as Congestive Heart Failure or CHF) are given discharge instructions when appropriate. Discharge instructions for these patients are intended to help educate patients and their caregivers about the diagnosis and management of CHF and to reduce readmissions to the hospital for CHF complications. 

Surgical Care Improvement Project (SCIP) measurements track the quality of a patient's care before, during and after a surgical procedure. Consistent high performance in the below areas has proven to reduce complications from surgery, including infections. BID–Needham met the national benchmark in many of these measures during the most recent performance period.